CUSTOMER CARE
Have any questions or concerns ? We’re always ready to help! Call send us an email at support@thehofshop.com or shop@thehofshp.com
FAQ
How do I track my order?
Once your order ships, we’ll email you a tracking number.
You can use that number on the courier’s site to see exactly where your package is — even on delivery day.
What are your delivery options?
We offer Standard (3–7 business days), Expedited (1–3 business days). Exact rates and delivery times will show at checkout, depending on your location.
How do I return an item?
Email us at support@thehofshop.com with your order number and reason for return.
We’ll reply with a return authorization and simple instructions.
How can I contact your couriers?
Once a order is made we will provide you the tracking number.
What is your returns policy?
If something’s off with your order, like the wrong size or a product that arrived damaged, don’t worry — we’re here to help. Send us a message at support@thehofshop.com and we’ll take care of it.